Privacy PolicyPrivacy Policy
At Faumix, privacy is not treated as a formality or a checkbox exercise. It is a core principle that guides how we design, build, and operate our digital platforms and services. We work across data-driven industries such as loyalty solutions, marketing technology, and analytics, where trust is fundamental. Safeguarding your information is part of our responsibility to our clients, partners, and users.
This Privacy Policy explains how Faumix ("Company," "we," "our," or "us") collects, uses, stores, and protects personal information when you visit our website, use our platforms, or engage with our services. It also outlines your rights and how you can exercise control over your data.
By accessing or using Faumix's website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect information through lawful and transparent means, primarily in the following ways:
Information You Provide Directly
You may choose to share information with us when you:
- Contact us or submit inquiries
- Register for newsletters, webinars, or events
- Request demos or services
- Enter into a business relationship
This information may include:
- Name, email address, phone number, and company details
- Account or subscription information
- Billing and payment details (when applicable)
- Content you submit through forms, surveys, or feedback tools
Information Collected Automatically
When you interact with our website or platforms, certain data is collected automatically, such as:
- IP address, browser type, operating system, and device information
- Pages visited, session duration, referral URLs, and interaction patterns
- System logs, diagnostic data, and performance metrics
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance functionality and understand how users interact with our digital properties. These technologies may collect:
- Usage preferences and session behavior
- Analytics and performance data
- Campaign and attribution data (where permitted by law)
We do not intentionally collect sensitive personal data such as medical, biometric, or religious information unless explicitly required and with clear consent.
Why We Collect Your Information
Faumix collects and processes information only for legitimate business purposes, including to:
- Deliver, operate, and maintain our platforms and services
- Respond to inquiries and provide customer support
- Improve website functionality, performance, and user experience
- Communicate updates, insights, and service-related messages
- Send marketing communications when you have opted in
- Personalize content and service experiences where relevant
- Monitor security, prevent fraud, and ensure regulatory compliance
We do not use personal data for unrelated purposes without your knowledge or consent.
How We Share Information
We handle personal information responsibly and limit sharing to situations where it is necessary:
- Service Providers: Trusted vendors who support hosting, analytics, communications, and operational infrastructure
- Business Partners: Only where collaboration requires it and with appropriate safeguards or consent
- Legal and Regulatory Requirements: When disclosure is required by law or valid legal process
- Business Transactions: In the event of a merger, acquisition, or restructuring, data may be transferred as part of the business assets
Faumix does not sell personal data to advertisers or third parties.
Cookies and Tracking Technologies
Cookies help us provide a reliable and efficient browsing experience. We may use:
- Essential cookies for site functionality
- Performance cookies for analytics and optimization
- Marketing cookies for campaigns, only where consent is provided
You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Meet legal, regulatory, or contractual obligations
- Resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymized according to our data retention standards.
Data Security
Faumix implements industry-standard safeguards to protect information, including:
- Encryption, secure servers, and network protection
- Role-based access controls and internal data governance
- Regular security reviews, monitoring, and risk assessments
- Vendor due diligence and compliance checks
While no system is entirely risk-free, we continuously strengthen our security practices to address emerging threats.
Your Rights
Depending on your location and applicable laws (including GDPR and CCPA), you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Withdraw marketing consent at any time
- Request data portability
- Opt out of certain data sharing practices (where applicable)
Requests can be made by contacting us using the details below.
Third-Party Websites
Our website may include links to third-party websites for convenience or reference. Faumix is not responsible for the privacy practices or content of those external sites. We encourage reviewing their privacy policies before sharing information.
Children's Privacy
Faumix's services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 16. If such data is identified, it will be promptly removed.
International Data Transfers
As a global organization, Faumix may transfer data across international borders. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to ensure lawful data protection.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.
Our Commitment
At Faumix, privacy is embedded into how we work, not added afterward. Whether we handle customer insights, loyalty data, or marketing intelligence, we treat information with care, responsibility, and transparency. Long-term partnerships are built on trust, and trust begins with how data is handled.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: